Cable Bahamas waiving reconnection fees for TV services
A “considerable”number of Cable Bahamas customers who have delinquent accounts will have a chance to reconnect their cable services without paying a reconnection fee.
The company has announced that it will waive that cost until the end of the year.
In the spirit of the holidays, Cable Bahamas is waiving the reconnection fee for commercial and residential customers and allowing deliquent account holders to pay their account balance up until December 31.
Marketing Manager for the company Sharnette Curry told Guardian Business that customers will get a chance to have a fresh start going into the new year through this campaign.
“What we’ve found is that last year the program was extremely successful so we thought we would introduce it again,”Curry said.”This is an opportunity for customers to go into the new year to start to manage their bill a lot better and hopefully having to avoid paying any reconnection fees going further.”
Curry added that Cable Bahamas usually sees a better response from customers regarding paying their outstanding balances around this time and launching the program during this period is beneficial to those consumers who prefer to watch television during the holidays.
The marketing manager also noted that during the challenging economic times it may be hard for customers to afford a reconnection fee on top of their balance.
“It’s also a way of giving back to our customers and we know things have been tough for them economically,”Curry said.”We want them to continue to use our services and we want to enable them to do so.”
Cable Bahamas provides television service for 16 Bahamian islands, broadband access in Nassau, Grand Bahama, Abaco and Eleuthera. It plans to offer fixed voice services in 2011.