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BTC conducts layoffs as it continues to restructure

Interim CEO of the Bahamas Telecommunications Company (BTC) Dexter Cartwright confirmed yesterday that some employees were made redundant as the mobile operator seeks to make several changes to its operations.

Guardian Business understands that former employees were made redundant from several departments, including the IT and enterprise solutions departments.

“As part of our strategic approach to transform to a more customer-centric, high performing organization, we are making adjustments to how we run our business,” said Cartwright in a press statement.

“We are carrying out necessary network upgrades, giving more focus on training and development and improving back office support to better serve our customers.

“As part of this broader program, we have adjusted our team structure, and as such, a few positions at BTC have been made redundant.

“We reaffirm our commitment to building a more effective team structure to deliver the best products and services to The Bahamas.”

This revelation comes three months after former BTC CEO Leon Williams left the company.

BTC also issued an advertisement for a vice president of transformation just days ago. The position required the candidate to lead the transformation of BTC into a “lean, effective, accountable and high performing” organization.

Earlier this year, it was reported that BTC suffered a loss of 24,000 mobile subscribers since mobile competitor BeAliv Ltd. entered The Bahamas’ telecoms market last November, according to second quarter financial results released by Cable & Wireless Communications (CWC), part owner of BTC.

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