Keeping the pulse on the Grand Bahama Port Authority
TinyPulse is a software that emphasizes the importance of two-way communication in the workplace. It aims to develop continuous listening among Grand Bahama Port Authority (GBPA) employees and managers by allowing all employees to leave anonymous feedback, suggestions, complaints or solutions. This empowers the employees and lets them know that their opinions matter and their voices are being heard. By facilitating a culture of open communication, there is now a direct line between the leaders and the team.
With the knowledge that employees have very busy schedules, TinyPulse only sends one question by email each week, to be answered any time over the course of seven days. This anonymous feedback will be visible to GBPA President Ian Rolle and will be reviewed and shared to make the necessary adjustments to accommodate the employees. Rolle stated, “I believe that this is an excellent way for the company to communicate more efficiently and will allow myself, along with the other managers, to create initiatives and changes leading to the best possible work environment.”
He further went on to say that, since all replies are anonymous, employees should feel free to be open and candid in their replies, so that the GBPA can receive the most accurate and beneficial information possible.
There also exists the possibility to celebrate and uplift co-workers through the “Peers for Cheers” feature and anonymous suggestions for upcoming events or necessary changes around the office can be submitted using the “Suggestions and Solutions” tab. All replies, suggestions and peer recognitions can be done on a phone, in a browser or on the TinyPulse app, making this software even more easy and accessible. The GBPA is encourage all employees to use TinyPulse to their advantage and to help make the Grand Bahama Port Authority the best workplace that it can be, ensuring that everyone feels content and comfortable when they enter the workplace.