Tuesday, Aug 21, 2018
HomeBusinessHyatt receives TripAdvisor’s Certificate of Excellence

Hyatt receives TripAdvisor’s Certificate of Excellence

A room at the Grand Hyatt Baha Mar.

Grand Hyatt Baha Mar has received TripAdvisor’s Certificate of Excellence after it achieved a majority four out of five on the site’s bubble rating system for at least the past 12 months.

The Grand Hyatt has only been open for a little more than a year, but has “earned great traveler reviews on TripAdvisor over the past year,” according to a press release on the award.

According to the release, TripAdvisor’s Certificate of Excellence is only in its eighth year and celebrates businesses that have “continually delivered a quality customer experience”.

“More than 260 Hyatt properties have received the coveted award from 2014 to 2018,” the release points out.

“Since hosting its first guests in 2017, Grand Hyatt Baha Mar has been praised for the warm hospitality of its associates and its diverse dining options, ranging from ultra-high-end Chinese cuisine at Shuang Ba to the locally sourced and globally inspired take on seafood at 3 Tides Fish House.”

General Manager Scott Allen said his team’s goal has been to create the best guest experience for each stay.

“We are honored to be recognized with the 2018 Certificate of Excellence,” he said.

“We thank all of the guests who made their voices heard and promise to continue delivering an exemplary level of service that makes every visit memorable.”

On TripAdvisor Grand Hyatt Baha Mar has been reviewed by 1,664 people, and has a 55 percent excellent rating, 23 percent rating of very good, 11 percent rating of average, six percent poor rating, and five percent rating of terrible.

The first ten reviews on the website are on average good, with guests agreeing to the beauty of the property.

“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, vice president of industry marketing, TripAdvisor.

“This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”

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