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DHL rolls out comprehensive sales, invoicing and shipping solution

DHL, the international delivery company, has rolled out E-Commerce in a Box (ECB), a comprehensive sales, invoicing and shipping solution that will allow small and medium-sized business in the Caribbean to not only reach customers around the world, but also display their products for purchase on an dedicated website, DHL’s Head of Commercial, Multi-National Customers for the Americas Alan Goldsmith told Guardian Business on Thursday.

In addition, DHL on New Providence recently consolidated its services into one central location at the Solomon’s building on the East West Highway, DHL’s Country Manager for The Bahamas Loukishia Cooper revealed.

Goldsmith explained that DHL came up with a solution to “enable small and micro companies in the Caribbean to be able to ship to the world”.

He said there are companies in The Bahamas that are looking to expand their business by selling and shipping their products globally, but do not have the resources or expertise to do so.

He said because of this realization, DHL partnered with Fygaro and First Atlantic Commerce to bring ECB to life.

According to Goldsmith, First Atlantic, a payment gateway in the Latin American and Caribbean region, has provided an online payment solution that can be integrated with local bank accounts. In addition, its online billing solution Fygaro has provided a turnkey platform to host businesses products.

“We are a global International shipper,” Goldsmith said. “We want to enable companies in the Caribbean to have access to markets around the world.”

He said business owners would simply subscribe to ECB for a monthly fee and can easily host and sell their products online while using DHL’s global shipping services to send their products to their customers.

DHL recently moved all of its services to one location on New Providence, in order to provide a convenient one-stop shop to its customers.

Cooper said the new facility is an upscale establishment with the Customs Department on the site to increase its efficiency.

“We are the first courier service that has customs on-site,” Cooper said.

She explained that DHL is focused on improving the lifestyles of its customers, while being able to connect them to 220 countries and territories across the world. She said this is even the case for people on the Family Islands.

“We are that connection to making our customers’ lives simple,” she said.

“We go to our customers. If you are a small business owner you don’t have to come here, we go to you.”

Senior Business Reporter at The Nassau Guardian
Chester Robards rejoined The Nassau Guardian in November 2017 as a senior business reporter. He has covered myriad topics and events for The Nassau Guardian.
Education: Florida International University, BS in Journalism
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