Bahamas Telecommunications Company (BTC) is seeking to further realign its staff by offering a voluntary enhanced early retirement program (EERP), which is in line with its industrial agreement mandated by the Department of Labour, BTC’s Chief Executive Officer Garry Sinclair said in a statement released yesterday.
According to Sinclair, the company’s continuing transformation requires adjusting its team to enhance customer service and the promotion of its products and services.
“BTC remains committed to transforming our business into a customer-centric, high-performing organization to better serve the people of The Bahamas,” Sinclair said in the statement.
“That continuous transformation includes aligning the organization and building an effective team to deliver best-in-class service for our customers and communities. During this global pandemic, BTC has proudly maintained 100 percent of its workforce.”
Sinclair said the EERP is a special offer that has an expiration date and seeks to keep union members happy.
“The EERP is a special offer and does not replace the existing benefits in the industrial agreement,” he said.
“We maintain a good relationship with our union partners and have shared the EERP with both unions. Interested employees wishing to take advantage of this offer have a specified time within which to indicate their interest.”
BTC has been offering packages to its staff for several years. Last year the company moved out of its iconic John F. Kennedy Drive office in order to shed some overhead costs. Now the company is continuing its right-sizing with this latest offer.
“We reaffirm our commitment to building a more effective team structure to deliver the best products and services to our customers in The Bahamas,” said Sinclair.
Last year Sinclair said BTC hit and in some cases exceeded all of its revenue targets in the company’s 2020 budget, which was adjusted as a result of the COVID-19 pandemic.
Sinclair said BTC did better than expected in the midst of the COVID-19 pandemic, adding that the company expects to hit the financial targets set for 2021, as well improve cash flow this year.