These days, companies of all sizes are looking for new ways to inspire, empower and motivate their employees in a way that is generous and morale-boosting. The concept of “vision or
Managing difficult or angry customers is a teachable skill. Even the best customer service person can become rattled when subjected to the spewed venom of an irritated patron. Refraining from
The most important element that affects the way we communicate is what is going on between our ears. Whatever is going on subconsciously will affect the way we communicate. Here
Empathy may not be the first characteristic associated with business success but creating a culture of empathy can help to drive productivity and profits. Remember, empathy is not sympathy. Many
N o matter what your profession, everyone needs to continually improve their communication skills if you want to truly excel. However, recently I was asked to speak to several different professional
If you shudder at the thought of having to give a presentation, be sure to avoid these common faux pas and use these pointers to boost your confidence. Do not start
Does anxiety diminish your leadership presence at work? Are you one of those people who has great ideas, but no one hears about them because you keep them to yourself?
We’ve seen that the purpose of the building permit is to make sure new buildings respect the planning principles set out in subdivision and other planning regulations, protect public health