Friday, Jul 20, 2018
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INSIGHT

“Technological illiteracy, much less technophobia, is no longer a sustainable option for the modern worker,” – Wall Street Journal There is a gem in the Microsoft Office crown: It’s called

Consistency is one of the greatest challenges in customer service. Whether you are a solopreneur or a Fortune 500 company, consistency can be hard to get your arms around. Consistency is

“Tough times don’t last, tough people do.” ― Robert H. Schuller We have undoubtedly been knocked by a tremendous blow in recent times. Hurricane Irma visited our beautiful country and

They say: “It’s not what you know but who you know” I’ve always believed that to be true, but now even more so. I do also believe that you are

In part one of this topic, I shared the first step in the process to stronger teams. Today, I cover step 2 which focuses solely on communication. The lack of

A strong team filled with strong people is critical to the success of any vision. Most are aware of the popular saying “Where there is no vision, the people perish”,

“Give me six hours to chop down a tree and I will spend the first four sharpening the saw” – Abraham Lincoln   For as long as I could remember, I have

Over the past few days, I’ve been working with groups to improve their productivity using Microsoft Outlook. In my 14 years of teaching Microsoft Office, Outlook, to me, is the

The topic of leadership has been the focus coming out of our election season. While the emphasis is on national and governmental leadership, we would all agree that the level

TALKING TIPS

One of my clients called me in to work with, one-on-one with some of their top performing employees who they felt needed to assistance in certain areas to become more

Charisma is defined as a mysterious, indefinable charm or attractiveness that inspires devotion in others. It was believed it is a divinely conferred characteristic, either you were born with it

Here are five reasons why you don’t want to be a complainer: Diminishes our personal power: As human beings we were endowed with power. That is the power to dominate our circumstances

Taylor was in a great mood. The world was all right, and she knew it would be a lovely day. However, she wasn’t at work a good half hour when

Difficult people are everywhere, and the workplace is where they love to hang out. So it can be very helpful to develop skills to manage that colleague who rubs you

When I worked in commission-only sales, there was a popular movie my colleagues and I loved called “Glen Gary Ross”, starring Alec Baldwin. The movie was about a sales team

Sales is one of the highest forms of communication and a skillset that requires continuous sharpening. Here are a few faux pas that can cost a salesperson and his or

Events in our lives are just that – events. We give those events meaning and decide how we will be affected. I had a coaching client who felt his manager

There are a few phrases that everyone should eliminate from their professional vocabulary. They simply do not convey the right message and can diminish your professional credibility. Here are some

ALONG LIFE'S ROAD

“There is no fear in love. But perfect love drives out fear, because fear has to do with punishment. The one who fears is not made perfect in love.” –

“Then he said, ‘Oh let not the Lord be angry, and I will speak again but this once. Suppose ten are found there.’ He answered, “For the sake of ten

“Be not afraid nor dismayed by reason of this great multitude; for the battle is not yours, but God’s.” – 2 Chronicles 20:15 Some years ago, what was considered as a

“Humble yourselves, therefore, under God’s mighty hand, that he may lift you up in due time.” – 1 Peter 5:6 The Oxford Concise English Dictionary defines “humble” as having or showing

“He that dwelleth in the secret place of the most High shall abide under the shadow of the Almighty.”– Psalm 91:1 “With long life will I satisfy him, and shew him

“Hear the word of the Lord, ye children of Israel: for the Lord hath a controversy with the inhabitants of the land, because there is no truth nor mercy nor

“But in every nation he that feareth him, and worketh righteousness, is accepted with him.” – Acts 10:35 A few days ago I stopped into a thrift store and there was

Be still and know that I am God. — Psalm 46:1 Prescription and subscription — the former is for healing, the latter is for reading. Recently, I had a friend that was

Simon, Simon, Satan has asked to sift all of you as wheat.” – Luke 22:31] A mother’s advice to a daughter is like a compass to a ship — hard head bird

PEOPLE, PASSION, AND PROFIT

The millennials are the topic of much discussion in recent times, probably because many of them have entered the workforce and mainstream society as young people “adulting”, as they would

The majority of The Bahamas was just spared direct impact from one of the worst hurricanes in the history of the Atlantic. Feverish preparations were underway especially in the wake

As I move about among my peers in human resources, entrepreneurship, and management, there are common experiences as it relates to finding and keeping great employees. The chief complaints

While much attention has been given over the last several years on unemployment, it doesn’t mean that today’s job seeker isn’t looking for a company that meets more than their

It’s time to step up the game Surprisingly, the United States joins three other countries worldwide that do not have paid maternity leave, but there are some interesting statistics that other countries

“Pray, don't find fault with the man that limps, Or stumbles along the road. Unless you have worn the moccasins he wears, Or stumbled beneath the same load.”   May T. Lathrap wrote that poem,

"The secret of my success is that we have gone to exceptional lengths to hire the best people in the world." – Steve Jobs What do you believe about the people

The Business Dictionary defines recruitment as: “The process of identifying and hiring the best-qualified candidate (from within or outside of an organization) for a job vacancy, in a most timely

We have a song in The Bahamas with a chorus that made it very popular: “If you can’t find your friends in Nassau, they’re in Freeport or they’re in jail.” We

IF YOUR HOME COULD SPEAK

Over the past several years, it has been popular for new home builders to boast to their friends that their architect is designing them a “green” house. The polite friends

It’s no secret that the earth’s resources are limited and that each of us must begin the process of reevaluating our lifestyles, or that lifestyle – its very existence –

Most commercial clients arrive in our offices absolutely certain they know what they want; and, in terms of the project type or category, they do. The shopping center client wants

We’ve seen that the purpose of the building permit is to make sure new buildings respect the planning principles set out in subdivision and other planning regulations, protect public health

The phone rings. It’s your architect, telling you he’s ready to apply for the building permit. Finally! That’s the reason you got him in the first place. Everybody warned you

The purpose The most popular perception of the role of architects by the Bahamian community is that they secure building permits. The assumption is that the bureaucratic process must be directed

You’ve finally decided to build a house. You found someone to design it and, after several meetings you are looking at a preliminary set of plans. You have been asked

Last week we discussed the selection of floor tiles for your home. Another popular choice for your floor is wood. For any number of reasons, wood has been the most

The cost of building a home depends on the choices made for the elements of the building. For example, gold doorknobs are more expensive than brass doorknobs, which cost more

REAL ESTATE REALITIES

We are a very small sovereign nation with a population of just under 400,000 whose livelihoods depend on the success of our tourism industry. The fragility of this industry is

Season’s greetings and compliments of the season! We’re now at the home stretch with Christmas only a few days away and the promise of a new year full of possibilities

When one hears or thinks of Over the Hill many negative connotations may come to one’s mind, however some of these preconceived notions are truly false about this famed area

In last week’s column titled “Nasty, nasty, nasty”, I mistakenly said that my Rotary group cleaned up Adelaide Beach. We, in fact, cleaned up the Coral Harbour public beach. This

We have no natural resources, no oil, no natural gas and no bauxite! What we lack in natural resources, we make up for in our incredible blessing of having some of

As a Bahamian real estate broker who makes a living selling real estate, I can already anticipate that my opinions in this article may not sit well with some of

Batten down, storm coming! During the last major hurricane (Irma), many of us had our homes insured at the absolute last minute despite one of the most frightening hurricanes in modern

Q'S INVESTMENT TIPS

The art of learning how to effectively save is key to anyone's personal financial success. For a large number of people, saving is a very daunting task, but for some

Oftentimes the term “financial portfolio” is used by professionals and experts in the field, but the average person probably wouldn’t be able to tell you what a financial portfolio is

If you ask most Bahamian millennials if they have a retirement plan, they would probably tell you no. To be quite honest, the fact that most millennials don't have or

Taking the initial plunge is always the hardest thing to do when it comes to investing. They call it “taking the plunge” for a reason. You’re all in. But you’ve

The idea of investing could be scary to some, but should be welcomed by all. Regardless of how limited resources may seem, one should start investing as soon as possible.