Monday, Sep 23, 2019
HomeBusiness Columnists (Page 4)
The power of Microsoft Excel in business: how to work smarter, faster, better

“Technological illiteracy, much less technophobia, is no longer a sustainable option for the modern worker,” – Wall Street Journal There is a gem in the Microsoft Office crown: It’s called

Is your customer service consistent?

Consistency is one of the greatest challenges in customer service. Whether you are a solopreneur or a Fortune 500 company, consistency can be hard to get your arms around. Consistency is

Five powerful ways to build resilience

“Tough times don’t last, tough people do.” ― Robert H. Schuller We have undoubtedly been knocked by a tremendous blow in recent times. Hurricane Irma visited our beautiful country and

Four types of people you should have in your network

They say: “It’s not what you know but who you know” I’ve always believed that to be true, but now even more so. I do also believe that you are

Three steps to a stronger team, pt. 2

In part one of this topic, I shared the first step in the process to stronger teams. Today, I cover step 2 which focuses solely on communication. The lack of

Three steps to a stronger team, pt. 1

A strong team filled with strong people is critical to the success of any vision. Most are aware of the popular saying “Where there is no vision, the people perish”,

Four steps to solid results in business career or life

“Give me six hours to chop down a tree and I will spend the first four sharpening the saw” – Abraham Lincoln   For as long as I could remember, I have

Three ways to manage your team better with Outlook

Over the past few days, I’ve been working with groups to improve their productivity using Microsoft Outlook. In my 14 years of teaching Microsoft Office, Outlook, to me, is the

Four leadership styles to get the most out of your team

The topic of leadership has been the focus coming out of our election season. While the emphasis is on national and governmental leadership, we would all agree that the level

Talking Tips | How to deal with difficult colleagues

Difficult people are everywhere, and the workplace is where they love to hang out. So it can be very helpful to develop skills to manage that colleague who rubs you

Success secrets for salespeople

When I worked in commission-only sales, there was a popular movie my colleagues and I loved called “Glen Gary Ross”, starring Alec Baldwin. The movie was about a sales team

Seven sales mistakes that are killing your commission

Sales is one of the highest forms of communication and a skillset that requires continuous sharpening. Here are a few faux pas that can cost a salesperson and his or

How to make negative situations work for you

Events in our lives are just that – events. We give those events meaning and decide how we will be affected. I had a coaching client who felt his manager

Six phrases no true professional should say

There are a few phrases that everyone should eliminate from their professional vocabulary. They simply do not convey the right message and can diminish your professional credibility. Here are some

Is it okay to use your hands when presenting?

I often get clients who want to improve their presentation skills and for some reason struggle with what to do with their hands. In casual conversations, this is typically a

Do your kids sound educated?

The practice of good speech habits can improve your personal presentation. It is amazing how people will respond to you differently, take you more seriously and perceive you as smarter

How to small talk with big bosses

So, you find yourself at the table, in a car, on the airplane or somewhere else with a very senior executive from your organization. If you previously had very little

Actions trump all other forms of communication

Communication is comprised of multiple components, including words, tone, inflection, diction, pronunciation, body language, gestures, micro-expressions and more. However, nothing communicates more effectively than actions. It does not matter what a

Hold fast to faith

“They have left the straight path and have lost their way.” – 2 Peter 2:15 The days of map reading while traveling abroad are over. Today it is easier to navigate

Holding church for the incomparable Aretha Franklin

Finally, brothers and sisters, whatever is true, whatever is noble, whatever is right, whatever is pure, whatever is lovely, whatever is admirable - if anything is excellent or praiseworthy –

It is well

Run now, I pray thee, to meet her, and say unto her, Is it well with thee? Is it well with thy husband? Is it well with the child? And

God will be the final judge

Son of man, stand up on your feet, and I will speak to you.” - Ezekiel 2:1 There is no doubt in my mind and the minds of many that we

The destruction of families

Wine is a mocker and beer a brawler, whoever is led astray by them is not wise. — Proverbs 20:1 The initial divine plan for the creation of human beings was

God is yearning to continue to bless The Bahamas

Therefore, the promise comes by faith, so that it may be by grace and may be guaranteed to all Abraham’s offspring. He is our father in the sight of God,

God shall bless us

Let the people praise thee, O God; let all the people praise thee. — Psalm 67:3 What a wonderful show of national solidarity from those who participated, were involved and gathered

Let truth be your calm in the midst of the storms

“And ye shall know the truth, and the truth shall make you free.” — John 8:32. “I swear by Almighty God that the evidence I will give is the truth, the whole

Appreciate what God has given you

“This is the day that the Lord hath made: We will rejoice and be glad in it.” — Psalm 118:24 Our text today is a well-known musical score and is sung

Parenting and the progressive workplace, pt. 1

“Pray, don't find fault with the man that limps, Or stumbles along the road. Unless you have worn the moccasins he wears, Or stumbled beneath the same load.”   May T. Lathrap wrote that poem,

Creating a recruitment strategy pt. 2: Does your strategy need modernizing?

"The secret of my success is that we have gone to exceptional lengths to hire the best people in the world." – Steve Jobs What do you believe about the people

Creating a recruitment strategy that works for your organization, pt. 1

The Business Dictionary defines recruitment as: “The process of identifying and hiring the best-qualified candidate (from within or outside of an organization) for a job vacancy, in a most timely

How to effectively explain gaps in your work history

We have a song in The Bahamas with a chorus that made it very popular: “If you can’t find your friends in Nassau, they’re in Freeport or they’re in jail.” We

How to restart your job search after you’ve been fired

Donald Trump has added new meaning to the words, “you’re fired” in the popular show “The Apprentice”. Apprentices sit on pins and needles dreading the moment those words are directed

Dangers of office romance

“Chile, you hear?” “Hear what?” “Hear ‘bout Jada and Brent?” “Well I hear a li’l something, but I don’t like to talk what I don’t know.” “What’s not to know? It all over the

Strategic transitions: Making smart moves

This is the time of year when just about everyone is thinking about making resolutions, setting goals and reflecting on the past year. This is the time we think about

Leadership people need in crisis

Crisis is never easy for anyone. Sometimes people forget that leaders are people too and feel the same range of emotions that everyone else feels. The difference is that leaders

Rethinking relationships, pt. 4: Practicing unconditional acceptance

“The beginning of love is to let those we love be perfectly themselves, and not to twist them to fit our own image. Otherwise we love only the reflection of

The eight stages of environmental impact assessment

Last week, we suggested that the most important role of an environmental impact assessment (EIA) is that it is not a simple report, but a series of events and activities

Bahamians encouraged to reap rewards of Eleuthera’s economic opportunities

Over the past several months there has been considerable mention of EIAs in the press and on talk shows. The reaction of the public indicates a belief that an environmental

Green design and Bahamian architecture

Over the past several years, it has been popular for new home builders to boast to their friends that their architect is designing them a “green” house. The polite friends

Low-impact living – doing some of it yourself

It’s no secret that the earth’s resources are limited and that each of us must begin the process of reevaluating our lifestyles, or that lifestyle – its very existence –

How your architect can help you make money in commercial design

Most commercial clients arrive in our offices absolutely certain they know what they want; and, in terms of the project type or category, they do. The shopping center client wants

The building permit process, pt. 3: Why there should be no shantytowns

We’ve seen that the purpose of the building permit is to make sure new buildings respect the planning principles set out in subdivision and other planning regulations, protect public health

The building permit process, pt. 2: what happens when you apply

The phone rings. It’s your architect, telling you he’s ready to apply for the building permit. Finally! That’s the reason you got him in the first place. Everybody warned you

The building permit process, pt. 1

The purpose The most popular perception of the role of architects by the Bahamian community is that they secure building permits. The assumption is that the bureaucratic process must be directed

Three things you should look for in your house plan

You’ve finally decided to build a house. You found someone to design it and, after several meetings you are looking at a preliminary set of plans. You have been asked

Giving thanks!

Season’s greetings and compliments of the season! We’re now at the home stretch with Christmas only a few days away and the promise of a new year full of possibilities

The plight of Over-the-Hill

When one hears or thinks of Over the Hill many negative connotations may come to one’s mind, however some of these preconceived notions are truly false about this famed area

Give Bahamians a break!

In last week’s column titled “Nasty, nasty, nasty”, I mistakenly said that my Rotary group cleaned up Adelaide Beach. We, in fact, cleaned up the Coral Harbour public beach. This

Nasty, nasty, nasty

We have no natural resources, no oil, no natural gas and no bauxite! What we lack in natural resources, we make up for in our incredible blessing of having some of

Selling ourselves short

As a Bahamian real estate broker who makes a living selling real estate, I can already anticipate that my opinions in this article may not sit well with some of

Home appraisals and hurricanes

Batten down, storm coming! During the last major hurricane (Irma), many of us had our homes insured at the absolute last minute despite one of the most frightening hurricanes in modern


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