Tuesday, Oct 22, 2019
HomeBusiness Columnists (Page 5)
Three ways to manage your team better with Outlook

Over the past few days, I’ve been working with groups to improve their productivity using Microsoft Outlook. In my 14 years of teaching Microsoft Office, Outlook, to me, is the

Four leadership styles to get the most out of your team

The topic of leadership has been the focus coming out of our election season. While the emphasis is on national and governmental leadership, we would all agree that the level

Four leadership laws for every leader to follow

“Everything rises and falls on leadership.” – John Maxwell   There is a leadership vacuum in our country. With huge developments like Baha Mar and others on the way, the demand for

Upskill yourself in four simple steps

Opportunities for growth and success are abundantly available for those who decide to plan and prepare for it. Unfortunately, what I have witnessed throughout my work is not enough people

Five reasons companies fail at customer service

The fundamental purpose of a business is to get and keep customers. As a corporate trainer, I receive lots of requests for customer service training from companies large and small.

Seven keys to planning a productive and profitable year

Planning plays a vital role in high achievement. Studies show that businesses and teams that plan perform up to 60 percent better than those that don’t. However, at the start

Seventeen financial principles for 2017

Can you imagine going from being a young, successful and highly paid career girl to having your car repossessed not once but three times in the same year? Well that’s

Six steps to plan your 2017 success

According to Jim Rohn, personal development expert, “our results are only as good as our plan.” I recently taught a personal success workshop where one of the key topics included developing

The road to change: Eight steps to making a smooth transition

Both The Bahamas and the United States have experienced a significant historical change in the past week. In the United States, we witnessed the stunning change of power in the

Actions trump all other forms of communication

Communication is comprised of multiple components, including words, tone, inflection, diction, pronunciation, body language, gestures, micro-expressions and more. However, nothing communicates more effectively than actions. It does not matter what a

Entrepreneurs, communicate like a boss

One key skill entrepreneurs must develop is the ability to communicate. Every entrepreneur is inherently a salesperson, whether you realize it or not. Even the business owner who may try

Building rapport with your boss without kissing up

A good relationship with your boss is extremely important to your professional advancement and sanity. We spend too many hours at work to subject ourselves to a tension-filled relationship with

Five myths that will stifle your career success

In working with professionals at every level, I find there are myths about what is required to advance in the workplace. If you are a professional looking to advance your

Five crucial components to include in your feedback

A huge part of being an effective manager is the ability to give effective feedback. Giving effective feedback can play a significant role in moving your people toward a desired

Five common mindsets that will cripple your professional success

Doing a good job is good enough. Unfortunately, nothing can be further from the truth. I have seen high performers snubbed because they do not take the time to learn

Fixing a customer service fiasco

One local shipping company found itself overwhelmed with business this past holiday season. Its customers were forming lines that wrapped around the establishment as early as 6 a.m. to collect

Five things the team you manage should know about you

If you lead a team in the workplace, and are striving to get maximum performance from your people, here are five things your staff must know about you. You are trust

Five signs you may be emotionally unintelligent

Being emotionally intelligent is one of the most important skills a professional can hone to add ease to achieving success in career and business. It is the ability to recognize

God shall bless us

Let the people praise thee, O God; let all the people praise thee. — Psalm 67:3 What a wonderful show of national solidarity from those who participated, were involved and gathered

Let truth be your calm in the midst of the storms

“And ye shall know the truth, and the truth shall make you free.” — John 8:32. “I swear by Almighty God that the evidence I will give is the truth, the whole

Appreciate what God has given you

“This is the day that the Lord hath made: We will rejoice and be glad in it.” — Psalm 118:24 Our text today is a well-known musical score and is sung

The Lord is our shepherd

The Lord is my shepherd, I shall not want. — Psalm 23:1 I am like the jockeys on their horses that come out of the gates for the Kentucky Derby. They

The answers to our troubles are found in the Bible

“Blessed are those who find wisdom, those who gain understanding, for she is more profitable than silver and yields better returns than gold. She is more precious than rubies; nothing

Repent, confess and forsake evil ways

“Then the word of the Lord came to Jeremiah: ‘I am the Lord, the God of all mankind. Is anything too hard for me?’” – Jeremiah 32:26-27 Two weeks ago, on the

God’s grace has brought us through

“For it is by grace you have been saved, through faith — and this is not from yourselves, it is the gift of God — not by works, so that

Be bold and tell it like it is

“When Jesus therefore saw his mother, and the disciple standing by, whom he loved, he saith unto his mother, Woman, behold thy son! Then saith he to the disciple, Behold

Love or fear?

“There is no fear in love. But perfect love drives out fear, because fear has to do with punishment. The one who fears is not made perfect in love.” –

Rethinking relationships, pt. 2: being present

In part one I shared the concepts of self love and self awareness as part of the building blocks of rethinking relationships. We have been taught that to hold one’s

Keeping it all in the family: pros & cons of working in a family business

If you have not ever watched the Tyler Perry movie The Family That Preys, you should add it to your list. If you have, you would well remember the

Performance problems? You get what you expect

In a study conducted by Harvard psychologist Robert Rosenthal and California elementary school principal Lenore Jacobson called the Pygmalion Effect, it was proved that teachers’ expectations enhance students’ performances. Pygmalion,

Moving beyond stuck to successful

If you are really honest with yourself you would admit that there were times in your life when you felt stuck. It could have been in a relationship that was

Don’t die here!

Change involves several stages to its fruition. The first stage is the status quo – where you are right now. Where you are now may not even be a bad

The building permit process, pt. 2: what happens when you apply

The phone rings. It’s your architect, telling you he’s ready to apply for the building permit. Finally! That’s the reason you got him in the first place. Everybody warned you

The building permit process, pt. 1

The purpose The most popular perception of the role of architects by the Bahamian community is that they secure building permits. The assumption is that the bureaucratic process must be directed

Three things you should look for in your house plan

You’ve finally decided to build a house. You found someone to design it and, after several meetings you are looking at a preliminary set of plans. You have been asked

What do I put on the floor? (pt. 2)

Last week we discussed the selection of floor tiles for your home. Another popular choice for your floor is wood. For any number of reasons, wood has been the most

What do I put on my floor?

The cost of building a home depends on the choices made for the elements of the building. For example, gold doorknobs are more expensive than brass doorknobs, which cost more

Should prospective retirees build, buy or rent?

The conversation went something like this: ‘Bill and I are thinking of selling this big, old house and buying a condo, now that the kids are gone.’ ‘We were thinking the same

Lessons from the floods

As a child, I played “under the floor”. It was a wonderful place, full of possibilities. My friends and I would find places to hide or to play house or

Getting the right price

When you decided to build, the first thing you did was check your accounts to see what you could afford and what your budget would be. Then you passed this

Waiting for the power company

Are you still waiting for the power company to reduce the cost of power? Are you listening to the news reports that say ‘Government cites waste-to-energy to solve energy problem’


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