Saturday, Aug 17, 2019
HomeBusiness Columnists (Page 5)
Upskill yourself in four simple steps

Opportunities for growth and success are abundantly available for those who decide to plan and prepare for it. Unfortunately, what I have witnessed throughout my work is not enough people

Five reasons companies fail at customer service

The fundamental purpose of a business is to get and keep customers. As a corporate trainer, I receive lots of requests for customer service training from companies large and small.

Seven keys to planning a productive and profitable year

Planning plays a vital role in high achievement. Studies show that businesses and teams that plan perform up to 60 percent better than those that don’t. However, at the start

Seventeen financial principles for 2017

Can you imagine going from being a young, successful and highly paid career girl to having your car repossessed not once but three times in the same year? Well that’s

Six steps to plan your 2017 success

According to Jim Rohn, personal development expert, “our results are only as good as our plan.” I recently taught a personal success workshop where one of the key topics included developing

The road to change: Eight steps to making a smooth transition

Both The Bahamas and the United States have experienced a significant historical change in the past week. In the United States, we witnessed the stunning change of power in the

You will never be successful without passion: Five steps to fire it up

Two weeks ago, I asked an audience filled with young professionals and entrepreneurs the question, “How many of you want to be successful?” The entire room raise their hands. Then I

Three keys to taking control of your time

Summer is soon coming to an end, and we are heading toward the last four months of the year. Fall is a precious time to buckle down and get some

How to build your sales skills

This past weekend I had the privilege of being in the UK to work with a group of entrepreneurs and business professionals at an event called the Mind Your Own

Entrepreneurs, communicate like a boss

One key skill entrepreneurs must develop is the ability to communicate. Every entrepreneur is inherently a salesperson, whether you realize it or not. Even the business owner who may try

Building rapport with your boss without kissing up

A good relationship with your boss is extremely important to your professional advancement and sanity. We spend too many hours at work to subject ourselves to a tension-filled relationship with

Five myths that will stifle your career success

In working with professionals at every level, I find there are myths about what is required to advance in the workplace. If you are a professional looking to advance your

Five crucial components to include in your feedback

A huge part of being an effective manager is the ability to give effective feedback. Giving effective feedback can play a significant role in moving your people toward a desired

Five common mindsets that will cripple your professional success

Doing a good job is good enough. Unfortunately, nothing can be further from the truth. I have seen high performers snubbed because they do not take the time to learn

Fixing a customer service fiasco

One local shipping company found itself overwhelmed with business this past holiday season. Its customers were forming lines that wrapped around the establishment as early as 6 a.m. to collect

Five things the team you manage should know about you

If you lead a team in the workplace, and are striving to get maximum performance from your people, here are five things your staff must know about you. You are trust

Five signs you may be emotionally unintelligent

Being emotionally intelligent is one of the most important skills a professional can hone to add ease to achieving success in career and business. It is the ability to recognize

How to keep your staff engaged after a crisis

Hurricane Matthew has left our small country in a state of disrepair. Though we have reason to be grateful, there is much to do to bring restoration. As a business

Love or fear?

“There is no fear in love. But perfect love drives out fear, because fear has to do with punishment. The one who fears is not made perfect in love.” –

Be zealous in your efforts to advance the kingdom

“Then he said, ‘Oh let not the Lord be angry, and I will speak again but this once. Suppose ten are found there.’ He answered, “For the sake of ten

Victory will be ours

“Be not afraid nor dismayed by reason of this great multitude; for the battle is not yours, but God’s.” – 2 Chronicles 20:15 Some years ago, what was considered as a

The cure for our land is found in the Word of God

“Humble yourselves, therefore, under God’s mighty hand, that he may lift you up in due time.” – 1 Peter 5:6 The Oxford Concise English Dictionary defines “humble” as having or showing

God’s mercies endureth forever

“He that dwelleth in the secret place of the most High shall abide under the shadow of the Almighty.”– Psalm 91:1 “With long life will I satisfy him, and shew him

Humble yourself, pray, and seek God’s face

“Hear the word of the Lord, ye children of Israel: for the Lord hath a controversy with the inhabitants of the land, because there is no truth nor mercy nor

Fear God and do what is right

“But in every nation he that feareth him, and worketh righteousness, is accepted with him.” – Acts 10:35 A few days ago I stopped into a thrift store and there was

God will be exalted

Be still and know that I am God. — Psalm 46:1 Prescription and subscription — the former is for healing, the latter is for reading. Recently, I had a friend that was

There is power in prayer

Simon, Simon, Satan has asked to sift all of you as wheat.” – Luke 22:31] A mother’s advice to a daughter is like a compass to a ship — hard head bird

Rethinking relationships, pt. 2: being present

In part one I shared the concepts of self love and self awareness as part of the building blocks of rethinking relationships. We have been taught that to hold one’s

Keeping it all in the family: pros & cons of working in a family business

If you have not ever watched the Tyler Perry movie The Family That Preys, you should add it to your list. If you have, you would well remember the

Performance problems? You get what you expect

In a study conducted by Harvard psychologist Robert Rosenthal and California elementary school principal Lenore Jacobson called the Pygmalion Effect, it was proved that teachers’ expectations enhance students’ performances. Pygmalion,

Moving beyond stuck to successful

If you are really honest with yourself you would admit that there were times in your life when you felt stuck. It could have been in a relationship that was

Don’t die here!

Change involves several stages to its fruition. The first stage is the status quo – where you are right now. Where you are now may not even be a bad

Should prospective retirees build, buy or rent?

The conversation went something like this: ‘Bill and I are thinking of selling this big, old house and buying a condo, now that the kids are gone.’ ‘We were thinking the same

Lessons from the floods

As a child, I played “under the floor”. It was a wonderful place, full of possibilities. My friends and I would find places to hide or to play house or

Getting the right price

When you decided to build, the first thing you did was check your accounts to see what you could afford and what your budget would be. Then you passed this

Waiting for the power company

Are you still waiting for the power company to reduce the cost of power? Are you listening to the news reports that say ‘Government cites waste-to-energy to solve energy problem’

Architecture as storyteller

The team of explorers pushed through the thick jungle, moving slowly towards the strange tower in the distance. Tired and sweaty from slashing the thick bush, they finally emerged at

Grammy’s house revisited

“Time marches on. The young get old, and the old get cold. Time marches on.” – Bahamian song Recently I was having a chat with an old friend when she asked

Climatic design in homes

Houses in The Bahamas must respond to a hot sun, cool breezes and hurricanes. In the “old days” they were designed using elements that made living in them easier than

Hardie board siding – is it worth It?

Over the past several years, there has been a distinct rise of interest in the look of the old Bahamian clapboard house. While varieties of horizontal siding are still easily


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