I was quick to write a letter concerning my dismay to Bahamas Power & Light’s (BPL) lacking, so to be fair, I want to write a letter thanking BPL. Around 6 p.m. on Sunday, I noticed that half of the power was out in my house. Hesitantly, I called BPL’s 24-hour emergency line and to my pleasant surprise, a human representative answered, logged my concern and assured that a crew would be on my street “shortly”. Further to my surprise, in about 20 minutes, the blue and white truck was on my street, checking both the pole right in front of my house and the next pole farther up the street. In pitch-black darkness, I watched as one of the technicians lowered and raised himself from the truck to the pole, to no avail. After about 25 or so minutes of doing this, the truck left, but the lights were not on. I grew worried again and called the 24-hour emergency number back. This time, I had to log my concern in through an automated line. I ended up falling asleep, but at around 11 p.m., I woke up to a glaring light in my bedroom and the BPL truck leaving my street once again, honking its horn at grateful residents. So, from us on Blenheim Road, Stapledon Gardens, we say, thank you BPL.
– Grateful residents of