Sandals Resorts International has announced to its travel partners that it plans to open its Bahamas resorts on July 1, and has released a comprehensive list of protocols to guard against the further spread of the novel coronavirus (COVID-19) while hosting guests.
In an update to travel agents through its online portal, the resort chain revealed it has made the decision to move its previous May opening date to June and July, based on the latest global travel restrictions caused by COVID-19.
Sandals noted that it plans to open resorts on Jamaica, Antigua, St. Lucia, Grenada and Barbados on June 4.
With the world concerned about the continued spread of COVID-19, Sandals noted it has developed stringent cleaning and social distancing protocols for its resorts when they open.
The company revealed it has put in place an “all-encompassing 18 touch point practice” for advanced hygiene practices that include its airport lounge; guest transfers to and from resorts; guest rooms; food and beverage experiences; housekeeping and laundry; elite services including butler service and Club Sandals Concierge; maintenance; resort activities such as water sports; elevators; swimming pools, jacuzzis and spas; team members’ access points; fitness centers and the Red Lane Spa; public bathrooms; suppliers and receiving; all public areas including lobbies and beaches; back of house facilities such as store rooms and offices; kids camps and waterparks at Beaches Resorts; and HVAC systems.
It added that it also has an enhanced triple-check system for cleaning and sanitization; new, certified Sandals sanitized guest rooms; at-home to in-room check-in; social distancing protocols; team member training and temperature checks; and supplier-held standards.
“For nearly 40 years, Sandals Resorts has continuously implemented and strengthened health and safety protocols to ensure guests are able to enjoy their Caribbean vacation worry-free,” Sandals stated in its release.
“In preparation to welcome guests back to the beauty and warmth of the Caribbean, the company today introduced Sandals Platinum Protocols of Cleanliness, building on its existing industry-leading practices to guarantee cleanliness standards and heightened health and safety measures that address changing consumer expectations amidst COVID-19.
“Sandals Platinum Protocols of Cleanliness will include several preemptive cleanliness measures that safeguard the guest journey from arrival to departure, including additional health and well-being requirements across all points of contact on resort.”
While Sandals has announced dates to its travel partners, The Bahamas has not indicated when COVID-19 emergency orders will be lifted completely.