Letters

Why are non-Bahamians making BTC’s sales pitch?

Dear Editor,

I am grateful for this opportunity to express a view on a matter that has raised its head several times in the past week — “yucking up my vexation”.

There appears to be a renewed and more aggressive sales pitch from a Call Centre out of Jamaica, which claims to be representing the “owners” of the Bahamas Telecommunications Company (BTC) by trying to market their packages, I guess, to older persons like me who pay their bills in full and on time monthly.

Over the past week, I have received three calls on three different days at three different times from 800-804-2994.

What is so annoying is all the calls came either before 8 a.m., around 11 a.m. or after 7 p.m., which are not ideal times for most retired persons.

You see, most of the persons I know who are retired have just gotten back from their morning walk or weekday mass and have just settled in with their morning Guardian, coffee and wish not to be disturbed around 8 a.m.

In most cases, you have the house to yourself as your spouse and grandkids have gone about their way by then.

By 11 a.m., we are either in the yard puttering around or in our workshop tinkering around or doing a crossword and wish not to be disturbed.

Around 4:30 p.m. most days, you are watching “Rodney” until the national news comes on or your small circle of friends are with you fellowshipping at a friend’s establishment, or you may be at a meeting or service at your church only to be disturbed by a non-Bahamian national, who has no clue of the Bahamian culture, psyche or customs.

Please correct me if I am wrong, but last I checked, is BTC not majority Bahamian owned?

If that is the case, then why is a national of Jamaica who is making the call telling me that they are representing the “owners of BTC”?

Are we in this country of mine so far behind and lacking in intelligence that we are not able to engage or harness a few of the many graduates of our educational system who have the requisite BGCSE passes, who are unemployed are looking and have been looking for employment to do marketing calls?

Pray tell, why is it that we Bahamians allow BTC to make the profits they do in The Bahamas, have Bahamians repair and upgrade the system and we are not able to set up a call center manned by and designed for Bahamians in The Bahamas?

As Bahamians, we need to have either the government (who acts as manager for us Bahamians in the BTC deal) or Cable and Wireless, who is the minority owner making the management fee come to us, John Q. Public, and explain.

Is this another example of “the people’s time”? Which people?, I ask. Or are the “friends, family and lovers” they frequently referred to pre-2017 now a part of their clan?

Pat J. Evans

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